Information for Service Providers

Information for GPs and Other Service Providers

Who Do We See?

We provide general psychology and neuropsychology services to children through to older adults with various presentations. This includes:

Neuropsychology

  • Traumatic brain injury
  • Stoke
  • Tumours
  • Hypoxic brain injury
  • Degenerative conditions
  • Substance disorders

General Psychology

  • Anxiety
  • Depression
  • Grief and loss
  • Adjustment
  • ADHD
  • Some developmental disorders

We accept referrals with funding from the following sources.

  • TAC
  • NDIS participants who are Plan Managed or Self-Managed under Improved Daily Living and Core (assistance with daily life). Unfortunately, we cannot accept NDIA-managed participants
  • Medicare
  • Workcover
  • DVA
  • Centrelink
  • Department of Families Fairness and Housing
  • Private funding
  • Medico Legal

If you are seeking psychological/neuropsychological support for eligible conditions under a Mental Health Care Plan (MHCP), a GP referral and copy of the MHCP is required to be eligible for a Medicare rebate.

If you are seeking a psychological or neuropsychological assessment for your client, a doctor’s referral is not required. Unfortunately, there is no Medicare rebate for assessment services. Assessment costs vary depending on the type of assessment requested. To make an enquiry about costs, please contact our Intake Officer via our contact page or on 03 9043 9033.

Email us: referrals@memory-matters.com.au

Make a Referral

To enquiry about our services, please contact our office on (03) 9043 9033 or via our contact page.

Alternatively, you can complete one of our referral forms. We encourage you to provide as much information as possible about your client. This will assist with the intake process and prevent delays in your referral being allocated to a suitable clinician.